Own a smart vending machine that mostly runs itself. Our HeroCloud software watches your machines day and night, adjusts prices for you, and grows with you — manage one machine or fifty from your phone.
You work hard, you save what you can — and it still feels like you’re standing still. Prices climb every year; the paycheck doesn’t. You know you need a second income. What you’re really looking for is a low entry point that doesn’t demand time you can’t give — something that lifts your current lifestyle instead of squeezing it.
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I’d love to buy a property — but it’s RM60k down and a 35-year loan tied to my name.
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I could start a side business… but when? I’m already exhausted after work.
“
My savings just sit in the bank, losing to inflation every year.
“
I want to start a business — but there’s management, accounting, sales, marketing and so much more to it.
The options
Every other path costs too much
Property, stocks, a franchise, a side hustle — each demands a heavy entry price, eats into your evenings, or leaves you with no real control.
Rental property
RM60k+ upfront and a 35-year loan, tied to one spot.
Stocks & crypto
No real control — it swings while you watch and hope.
F&B or franchise
RM100k–300k to start, and it takes over your nights and weekends.
Online store
Cheap to open, but it becomes a second full-time job.
Fixed deposit / ASB
Safe, but the return barely keeps up with inflation.
Freelance / side gig
Real money, but you're trading your hours again.
More than a second income — HeroVend is a low entry, in both time and money, into a business that can scale into your main one.
Why a vending machine
You don't need RM60,000 to start a second income
You only need RM625/month to start
And no extra 4 hours a day — just one restock a week.
The traditional path
Buying a rental property
PriceRM450,000+
Upfront cash — 10% down + ~4% feesRM60,000
Time to start2–4 months
Monthly returnRM1,900/mo
Commitment35-year loan
The HeroVend path
Owning a vending machine
PriceRM15,000
Upfront cash — 0% installment, RM625/mo × 24RM0
Time to start45 days
Monthly returnRM1,000–3,000/mo
CommitmentMove it anytime
Results vary by site and product mix. Installment terms subject to credit approval.
How it earns
How does a vending machine make money?
No secret formula — it earns the same way a shop does, minus the rent, staff and opening hours.
Margin on every item
Stock a drink for RM2, sell it for RM4. Every single item that drops pays you back — you set the prices.
Selling 24/7, no staff
It works while you sleep, work and travel. No wages, no shifts, no shop rent — just a power socket.
The screen earns too
Rent the display to advertisers and earn on top of every sale — income even when nobody’s buying.
Restock once a week, collect the earnings — HeroCloud tells you exactly when and what to refill.
The proof
What our own machines actually did
Real sales from our own machines, January to June 2026 — not projections.
Machine A · monthly average
RM 3,297
RM 19,784 over 6 months
Machine B · monthly average
RM 2,039
RM 12,231 over 6 months
Month
Machine A
Machine B
Jan 2026
RM 4,687
RM 1,229
Feb 2026
RM 3,178
RM 1,857
Mar 2026
RM 3,549
RM 2,570
Apr 2026
RM 2,634
RM 2,510
May 2026
RM 2,938
RM 1,282
Jun 2026
RM 2,799
RM 2,782
Gross sales before product cost. Results vary by site and product mix.
The catch
Most owners quietly fail
Vending is the exception — low capital, movable, semi-passive. So why doesn't everyone do it? Because without the right system, most machines quietly bleed money. Here's where it goes wrong.
Bad location
The single biggest variable — and beginners just guess it.
Restocking blind
Driving out just to check machines, then refilling the wrong things.
Guesswork pricing
Wrong prices leave money sitting in the slots.
Flying blind
No data, so you can't see what's working and what isn't.
Going it alone
When something breaks or sales dip, there’s no one to ask.
Clunky software
Every price change and refill is a manual grind — painful across a fleet.
Getting started
Four steps to your first machine
From first chat to first sale, we walk every step with you. Here’s how it works.
01
Talk to us
Tell us your goal and the area you're eyeing.
02
We scout together
We work with you to find and secure the right location.
03
Setup & training
We deliver, install, and show you exactly how to run it.
04
Go live
You run it. HeroCloud and our team have your back.
Why us
We didn't start as a vending machine company. We started on the floor
We ran the machines ourselves — a year of operating our own fleet across different locations taught us exactly where operators lose time and money, because we lost it too.
That's why HeroVend exists: to take the slow, painful work — finding locations, restocking, repairs, support — and make it fast. We've been the operator. Now we build the tools we wish we'd had.
In-house repairs
Hardware issues fixed by our own technicians.
In-house software
Our own software cuts hours of manual work down to minutes.
About us
Meet the founders
Chai Woon Khai
Founder · Technical Director
Software engineer with a background in technical design — built apps for FamilyMart and several popular games.
Jackie Chai Woon Khee
Co-founder · Marketing Director
Experienced in sales, management and real-estate development, and founder of Playhumble, an e-sports marketing startup.
Headquartered at Block J-8-9, Solaris Mont Kiara, 50480 Kuala LumpurGet directions
The hardware
Meet: The Apex
The affordable way in — chilled snacks and cold drinks, ready to earn from day one.
21.5″ HD touchscreen
A bright, full-size display — storefront, menu and idle ad screen in one.
Refrigerated, large capacity
Multi-lane cooling keeps a deep range of snacks and drinks fresh — around 300 items, depending on slot configuration.
Cashless & cash ready
E-wallet payments included from day one; add a card terminal or cash and coin acceptor when the location calls for it.
Connected to HeroCloud
Every Apex reports in — sales, receipts, stock, temperature and status.
Wrapped in your branding
The machine ships as a blank canvas — our design and wrapping service turns it into your brand on the floor.
The hardware
Or step up to: The Champion
Everything the Apex does, built on a tougher, longer-lasting chiller — for machines that need to earn for years without missing a day.
Copper compressor windings
Runs cooler, repairable, and survives hard duty — aluminium is the budget cut that fails in year two or three.
Thicker foam insulation
Fewer compressor cycles — a lower power bill and a longer compressor life.
Thicker sheet metal & glass
Extra resistance for high-traffic or outdoor-adjacent spots (under cover).
Faster recovery, better hold
Better insulation keeps cold in; a stronger compressor puts cold back faster.
HEROCLOUD
Our software is the difference
Anyone can sell you a machine. HeroCloud is what keeps it earning — our own software, written in-house from a year of running our own fleet, included with every machine.
Dynamic pricing
Prices adjust automatically by stock level, date or time of day — peak-hour pricing, expiry clearance, weekend rates. Set it once, and it runs itself.
Sentry mode
24/7 fleet monitoring across network, temperature and dispense status. The moment something's off, an alert lands in the palm of your hand — before it costs you a day of sales.
Slot stacking
When a product runs out, the slot switches to a backup automatically — fewer restock trips, no interruptions.
Machine groupings
As your fleet grows, different locations demand different pricing. Group machines by location type and sync prices across the whole group instantly.
Product sync
Change a product’s price, name or photo once — it syncs across every slot and every machine automatically.
E-wallet, built in
QR payments run natively on the machine's own screen — no extra terminal to buy, rent or maintain.
On-screen ads
Run full-screen ad campaigns on the display, uploaded remotely — extra income from the screen itself.
Bulk slot edit
Update products, prices and refills across many slots in one action — no more editing one by one.
Auto refund
If an item fails to drop, the customer is refunded automatically — no angry calls, no lost trust.
Reports & statistics
Sales reports, replenishment reports and machine statistics — know exactly what sold, what to refill, and how each machine is performing.
AI partner
Coming soon
An AI partner that studies your sales data and recommends what to stock, price and change next.
Enterprise-ready. It scales with you.
From one machine to hundreds — with machine groupings and product sync, a price change rolls out across your whole fleet in one action. You never edit slots one by one.
Every machine ships connected to HeroCloud — your first comes with 12 months of Premium, each additional machine adds 3 more.
The support
You don't start alone
Buying a machine is one decision. Running a vending business is a hundred small ones. We're on the other end of the line for the whole journey — not just the sale.
Location scouting
We help you find and assess spots — the variable that matters most.
Products & suppliers
Guidance on what to stock and where to source it well.
On-site setup & training
We install your machine and walk you through running it, hands-on.
Ongoing mentorship
We've run our own machines. We share what worked — and what didn't.
WhatsApp support line
A dedicated line, 9am–9pm, Monday to Saturday (excluding public holidays).
12-month warranty
Every new machine is covered by a one-year warranty from the date of delivery.
Ownership
Own your machine
Both models include HeroCloud and the full HeroVend support system. Pick the machine that fits your location — the rest is the same.
Apex model
From as low as
RM 625/mo
× 24 months at 0% interest or RM 15,000 outright
The affordable way in — chilled snacks and cold drinks, ready to earn from day one.
Champion model
From as low as
RM 750/mo
× 24 months at 0% interest or RM 18,000 outright
The tough one — heavy-duty chiller built for years of hard duty.
Every machine includes
✓E-wallet payments ready on arrival
✓HeroCloud Premium — 12 months with your first machine, 3 months with each additional one
✓0% installment plans — 6, 12 or 24 months
✓12-month warranty
✓Lifetime after-service
Optional add-ons
Branded wrapRM 500
Payment terminal (Visa & Mastercard)RM 699
Cash & coin acceptorRM 2,999
CCTV setup (camera, stand and 64GB memory card)RM 350
Height-adjustable wheelsRM 350
Mix and match — we'll quote your exact build. Prices are guides and may vary by configuration. Installments subject to credit approval.
HeroCloud plans
Two tiers Start on us
Basic
Free for life
Users
1 user
Machines
1–10
Machine groupings
3 groups
Dynamic pricing
1 rule per organisation
Slot stacking
1 slot per machine (1 backup product)
Ad media
3 active / 10 stored · 1MB images / 5MB videos
Data retention
Logs 24 hours · sales reports 3 months
Included tools
✓Bulk edit & product sync
✓Manage slots remotely
✓View sales & transaction types
✓Void transactions
✓Replenishment & sales reports
✓View machine health
✓Sentry mode
✓Audit log
✓Remote shipment
Premium
RM20/mo per machine
Users
5 users · RM5/mo per additional user
Machines
1–50
Machine groupings
Unlimited
Dynamic pricing
Unlimited
Slot stacking
Unlimited slots (2 backup products)
Ad media
10 active / 50 stored · 4MB images / 25MB videos
Data retention
Logs 90 days · sales reports 24 months
Included tools
✓Everything in Basic
✓Role-based permissions
✓AI receipt uploads
✓AI integrations (coming soon)
Premium is free for 12 months with your first machine, and 3 more months with each additional machine.
Enterprise
Running more than 50 machines? We'll build a plan around your fleet.
